Privacy Policy

This Privacy Policy describes how Chakrellax collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Information you provide when filling out contact forms
• Communication preferences and correspondence
• Payment information when making purchases

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process transactions and fulfill orders
• Send you updates about our products and services
• Improve our website and user experience
• Analyze website usage and trends
• Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, we process your personal information based on the following legal bases:

• Consent: When you have provided explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations to you
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interests: To operate our business and improve our services, where such interests do not override your rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and conducting business
• Business partners for marketing purposes, with your consent
• Legal authorities when required by law or to protect our rights
• Third parties in connection with a business transfer or merger

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Your Rights and Options

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability in a structured format
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service may collect information about your visits to our website and other websites.

Google Ads Remarketing

We use Google Ads remarketing to show relevant advertisements to users who have previously visited our website. You can opt out of Google's use of cookies for advertising by visiting Google's Ads Settings.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website.

Google Maps API

We use Google Maps API to display location information. When you interact with maps on our website, Google may collect certain information about your location and usage.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. For more detailed information about our cookie practices, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Chakrellax
522 Oak Blossom Dr
Nashville, TN 37212
Phone: +1 (312) 457-2098
Email: contact@chakrellax.cv